view cart menu separator categories menu separator faq
advanced search
Do You Ship Internationally?
Do You Combine Shipping?
What are the shipping costs to be delivered in my country ?
Is this item available ?
I can not add items to my shopping cart ?
Is it possible to be delivered to a specific address ?
Which payment method can I use ?
How long does it take to deliver my order ?
I wish to modify shipping and/or billing address ?
I still haven't received my order ?
I received my order but there's a problem
The ordered item was delivered broken or damaged?
I forgot to pickup the parcel at the post office ?
How Do You pack the Record?
What's your grading system ?


Do You Ship Internationally?
Yes ... if you can't order regarding ecrater system, email us & we will add your country ... groovyrecord_store@yahoo.com Yes .. We have the experience to send your records safetly anywhere in the World (using special cardboards made for vinyl) ..

top^

Do You Combine Shipping?
Yes Any questions, quote, email us : groovyrecord_store@yahoo.com

top^

What are the shipping costs to be delivered in my country ?
ATTENTION : NEW SHIPPING RATE OUTSIDE EUROPEAN COMMUNITY !!!!!!!!! .. make a simulation (shopping cart) or email us we have special deals with Fedex & DHL for large orders (over 2 kilos, usually cheaper than our national post service) .. contact us

top^

Is this item available ?
If the item is offered on the site, it is usually in stock ("hold" = sold) If you need further information .. contact us : groovyrecord_store@yahoo.com

top^

I can not add items to my shopping cart ?
contact us : groovyrecord_store@yahoo.com

top^

Is it possible to be delivered to a specific address ?
Definitely. Just before you submit your order, you can register particulars delivery address.

top^

Which payment method can I use ?
- PAYPAL (please note that you don't need to registred on paypal to make a payment . You just need a valid credit card) - Bank transfer, - Money Gramm / Western Union

top^

How long does it take to deliver my order ?
Europe : 1 week (usually for large orders or expensive records we use Fedex 24-72h delivery) USA : 2 weeks (usually for large orders or expensive records we use Fedex 24h-48h delivery or DHL) Worldwide : 2-3 weeks (except South America - Russia) South America : 3-4 weeks ...............exception : Brazil - Russia : usually 2 months even with airmail registred !!!

top^

I wish to modify shipping and/or billing address ?
contact us : groovyrecord_store@yahoo.com

top^

I still haven't received my order ?
contact us : groovyrecord_store@yahoo.com ...

top^

I received my order but there's a problem
Most of problems can be solved ... contact us !!! We always try do our best to make every customer happy

top^

The ordered item was delivered broken or damaged?
Please note that that we can't be responsible for it except if you choose registred mail or insurance . We use special cardboard made for vinyl .. we always try to add extra protection , if it match with the price of the shipping paid

top^

I forgot to pickup the parcel at the post office ?
You'll have to pay the shipping again

top^

How Do You pack the Record?
We use special professional cardboard made for vinyls . All records are send into plastic sleeve & outside cover to avoid split (except for sealed records).

top^

What's your grading system ?
poor (fair) / vg- / vg / vg+ / near mint (excellent) / mint (only for new or unplayed record) - sealed vg++ (sometimes, mostly on old uploads) All records grading under high halogen lamp or/& with mp3 We try to add a soundfile for all (especially for African or Asian vinyls, an near mint record can play with surface noise and a vg- with full marks can play great)

top^

Last Updated: 23 Nov 2017 05:24:17 PST home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder